SYKES Asia Reacts to Alleged Modus Operandi, Releases Official Statement
Press Release of SYKES ASIA relating to the trending story of a job applicant who became a victim of a certain modus operandi.
SYKES Asia formally released an official statement regarding the alleged modus operandi of a certain woman who claimed to be a recruitment officer of the leading Business Processing Outsourcing (BPO) company in the Philippines. The Management Team issued a detailed clarification on the incident and warned their applicants to be careful in dealing with strangers. The said message was posted in their official Facebook fanpage on October 23, 2014.
Here's the full script.
Over the past few days, a post has been circulating regarding a modus operandi. Someone is pretending to be part of a BPO recruitment team and giving unusual instructions to our applicants which unfortunately resulted to loss of our applicants’ personal belongings. One such incident happened outside SYKES premises. While we are relieved that the applicant has not been harmed and been given help by both authorities and officials of the SYKES recruitment team, our company would like to ensure that the incident will not happen again.
It is of utmost importance for us that our employees and applicants are safe. For our walk-in applicants, our recruitment teams are well-trained to assist you with anything you’ll need to ensure smooth interview and hiring process. Please make sure to reach out to them the moment you enter our recruitment hubs, and to ask what are the specific SYKES phone lines provided by SYKES recruiters.
SYKES would also like to reiterate that WE DO NOT REQUIRE ANY SORT OF FEE or VERY SPECIFIC DRESS CODES for all our applicants. There have been several incidents before this in other call centers wherein applicants became victims of hoax and scams. SYKES is working closely with the Contact Center Association of the Philippines and Business Processing Association of the Philippines to alert other members of the industry about incidents such as this so it can be prevented.
We are proud of the supportive culture our employees enjoy, and this is something we would also like to extend those who would want to be part of SYKES.
For any concerns or if you would like to report issues experienced, you may contact our recruitment team at 636-8555 who will escalate all vital information to the SYKES top management team. Rest assured that our Executives and Corporate Security Department are doing all that we can to ensure a safe and efficient SYKES recruitment process.
SYKES Management Team
We hope that this professional approach and official statement of SYKES Asia regarding the modus operandi would make their walk-in applicants feel secured and far from any form of threats while they are in the company's premises.
As of writing, the suspect behind the modus operandi in SYKES Shaw Boulevard is still on the loose.